AML Checks for Estate Agents & Property Companies

Property

Our vision, win customers through trusted identities empowers over 1,000 property firms to grow their business with confidence. As a government-certified IDSP, which is certified against the DIATF (Digital Identity & Attributes Framework), you can onboard customers quickly and securely with the latest biometric and OCR technology. Perform KYC checks in less than 2 seconds and benefit from our industry-leading, up to 97% pass rate.
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The SmartSearch Difference

 From customer onboarding to ongoing monitoring, SmartSearch streamlines the compliance workflow, allowing businesses to focus on their core activities without compromising on regulatory obligations.
SmartSearch
Other AML providers
A centralised solution for all your compliance needs
Requires multiple platforms and solutions
Our multi-bureau data offering allows for an industry-leading pass rate of up to 97% for our UK Individual Check
Other single bureau solutions offer on average 90% match and pass rates
Benefit from PEP, sanction and ongoing monitoring included as standard
May incur additional costs for PEP and sanction monitoring
Experience a smooth UBO process, integrated with Company House so no documents need to be collected
Requires physical documentation to verify directors and UBOs
All services available via a single API and can be integrated within 24 hours
Time-consuming processes to integrate with your chosen solution
Ensure full transparency throughout the entire customer journey with an end-to-end audit trail
If multiple systems are required, you cannot provide a seamless audit trail throughout the client journey
Our dedicated Customer Success team is available to assist with any queries or concerns, offering expert advice and ensuring a seamless user experience
A less personalised approach to customer service, often through chat bots

Solutions for Estate Agents

We are committed to helping our clients achieve their goals through secure and efficient solutions
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    Know your customer

    Comply with regulatory guidance and meet your own internal risk policies by electronically verifying your customers, negating the need for time-consuming and costly manual checks.

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    Onboard customers

    Complete AML and KYC checks for estate agents through one user-friendly platform. You can even integrate SmartSearch with your existing management system allowing you to streamline your customer onboarding process, saving time and cutting costs.

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    Perform your customer due diligence

    Your firm will always remain compliant thanks to our unique, automated enhanced due diligence system that identifies, verifies and monitors your clients on an ongoing basis. 

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    PEP Screening

    Part of the more enhanced due diligence process, this screening process identifies politically exposed persons or PEPS who are at a greater risk of fraud or being involved in financial crime.

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    Prevent Fraud

    Mitigate the risk of fraudulent transactions through our comprehensive fraud prevention solution which can be tailored to create a bespoke package for your needs.

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    Keep Records

    Ensure you are always prepared for audit through the ability to leave audit notes against specific records, demonstrating you have conducted due diligence and met your AML obligations.

Integrate SmartSearch’s capabilities into your own system

AML regulations are consistently updating to reflect the changing tactics of those who perpetrate financial crime – keeping on top of regulatory requirements can be both tricky and time-consuming.

 

The SmartSearch system evolves right alongside regulations from the FATF and the FCA. We adapt our technology and product offerings to ensure there are never any gaps in compliance for estate agents and property firms.

 

SmartSearch is able to integrate our services with your existing software, so you can run AML checks using information from your own system.

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Advanced delivers robust, cutting-edge solutions for optimised business operations.

Alto Software

Alto Software offers a comprehensive cloud-based property management solution for estate agents.

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Sales Force

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Worxinfo creates efficient, tailored data systems for organisations.

Benefits of using SmartSearch

Reduced admin time with electronic verification

Imagine being able to verify an individual in seconds, using facial recognition? That’s exactly what our AML platform offers to your estate agency business.

Reduced admin time with electronic verification

Imagine being able to verify an individual in seconds, using facial recognition? That’s exactly what our AML platform offers to your estate ...

Faster client onboarding

Our single user-friendly platform will enable your business to undertake the necessary KYC and AML checks within minutes – thereby helping to improve the client experience, too.

Faster client onboarding

Our single user-friendly platform will enable your business to undertake the necessary KYC and AML checks within minutes – thereby helping ...

In-keeping with current regulations

The SmartSearch system evolves in line with the latest ever-changing regulations from the FATF and HMRC, to help prevent your estate agency business from falling out of compliance.

In-keeping with current regulations

The SmartSearch system evolves in line with the latest ever-changing regulations from the FATF and HMRC, to help prevent your estate agency ...

Easier record keeping

With SmartSearch, it’s easy to leave audit notes against specific records to demonstrate your compliance.

Easier record keeping

With SmartSearch, it’s easy to leave audit notes against specific records to demonstrate your compliance.

Our AML and compliance solution is trusted by over 1,000 property firms

Hear it from our customers

Poole Townsend are long standing clients of SmartSearch, having been using the SmartSearch platform for 9 years now. The team find the system incredibly easy to navigate and understand and we rarely get any queries from the users who run searches. We are very happy with SmartSearch and would recommend the platform to other companies who are wanting to streamline their internal AML compliance processes.

Rochelle Edwards

5 key AML property sector obligations – which ones are you on top of?

Every estate agency business in the UK is legally required to be registered with HMRC for money laundering supervision. Estate agencies that fail to register can be hit with fines. 

According to a January 2022 report, a quarter of estate agents in the UK had not yet registered with HMRC for the purposes of complying with AML rules, some four years after the law required them to comply. This meant that thousands of estate agents were committing a criminal offence by failing to register themselves with the department. 

Such contravention of the law could lead to significant fines for your property business, depending on the number of branches your organisation has. These fines are typically around £5,000 to £6,000 even for smaller estate agents that fail to register for AML purposes. 

Another key part of estate agents’ AML obligations is ensuring that a prospective property buyer has obtained the money for their purchase from a legitimate source.

So, for every property transaction you handle, you will need to obtain evidence of where the buyer’s funds have come from. If, for example, the buyer claims they have earned the money from regular income as an employee, you should be able to verify this against bank statements. 

For any property transaction, there is a need to seek proof that the person selling the property is the genuine owner. You can check this by looking at the property’s title deeds via the Land Registry. The title deeds will show the names of the current owners, which estate agencies are required to cross-reference against the seller’s IDs and a recent utility bill. 

There has been a legal requirement since 1990 for all residential properties in England and Wales to be registered on the Land Registry Portal. So, it is likely that any given property is registered already. 

In the event that a particular property your client is looking to sell is not registered, the owner will need to find the property’s original deeds, which might still be with their mortgage provider or solicitors who handled their property transaction previously.

If the property owners are still unable to find the deeds, they will need to apply to the Land Registry for a Title Absolute. This can be a time-consuming process, so estate agencies should be proactive in determining at an early stage whether this will be needed for a given property transaction. That, in turn, will enable the owners of the property to apply as soon as possible. 

After collecting these documents, you are required to record and keep them on file for five years. 

As an estate agent, you are also required to take the appropriate steps to verify the identity of your clients. You can do this by – among other measures – requesting and obtaining a form of official ID, such as a passport or driving licence, to prove the individual’s name. A recent utility bill, meanwhile, will show the client’s postal address. 

After collecting these documents, you are required to record and keep them on file for five years. 

Once your estate agency business has verified the client’s identity, you will need to assess the risk – if any – of entering into a business relationship with them. 

This will necessitate you screening the individual’s details against sanctions and global watchlists, in addition to carrying out PEP (Politically Exposed Person), SIP (Special Interest Person), RCA (Relatives and Close Associates) and adverse media screening on them. 

As critical as these checks are for the purposes of AML & compliance, they can also be onerous and time-consuming for many estate agencies. So, don’t hesitate to choose SmartSearch to streamline all of these tasks into a single easy-to-use platform. 

Detecting suspicious activity and mitigating risks in the property market

As an estate agent, you might be mindful of meeting the regulatory requirements and guarding against risk, but you may also be interested in knowing more about how you can improve fraud prevention.

SmartSearch offers access to one of the most extensive and up-to-date databases, ensuring comprehensive coverage for digital compliance. This vast multi -bureau dataset enables us to deliver accurate results, minimising the risk of false positives and ensuring regulatory compliance with minimal dropouts.

Customer risk

High-ranking foreign officials or PEPs will require particular scrutiny due to the international provisions – such as sanctions – that may apply to them.

Customer risk

High-ranking foreign officials or PEPs will require particular scrutiny due to the international provisions – such as sanctions – that may ...

Geographical risk

If the geographical difference between the property and the prospective buyer seems inexplicably wide, this will need to be accounted for in AML processes.

Geographical risk

If the geographical difference between the property and the prospective buyer seems inexplicably wide, this will need to be accounted for ...

Transaction risk

Estate agents must take a risk-based approach to help identify causes for concern, to reduce the likelihood of suspicious wealth being used in a property transaction they are overseeing.

Transaction risk

Estate agents must take a risk-based approach to help identify causes for concern, to reduce the likelihood of suspicious wealth being used ...

How our resources can support you

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    Resource library

    Explore our resource library for expert guides and tools to support your compliance processes.

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    Blogs

    Discover our latest blog posts for expert tips, features, industry trends and more.

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    Contact us

    Speak to one of our AML and compliance experts.

Frequently Asked Questions

Estate agents and property firms should ask for proof of identity early on in the proceedings, whether the client is selling or buying a house. They are legally obliged to confirm the identity of clients is legitimate, as part of their KYC checks for AML compliance. This is in line with legal requirements from the FATF, and guidelines from the FCA.

Following guidance from the Property Ombudsman, Estate agents are legally obliged to ask for proof of funds, which includes confirming the monetary amount and checking that these funds have a legitimate source. This allows estate agents to confirm that the funds are not the proceeds of illicit financial activity, like money laundering.

There are various rules and regulations governing AML for estate agents in the UK, including the need to register with HMRC for money laundering supervision. 

As an estate agent, you are also expected to carry out a range of AML checks for each property transaction that you handle. These include obtaining proof that the person selling a given property is the genuine owner, as well as seeking proof of your clients’ identities, and ensuring the prospective buyer’s funds have been obtained through legitimate means. You will also need to carry out PEP (Politically Exposed Person) and sanctions screening

AML & compliance should be among your estate agency business’s uppermost priorities in its dealings with HMRC. The department sets out various rules and guidelines in relation to AML for estate agents. 

Steps that your estate agency business should take to ensure the satisfaction of HMRC include, but are not necessarily restricted to: 

  • Ensuring that you have a policy, controls, and procedures document in place 

  • Appointing a nominated Officer, who will be responsible for handling all money laundering suspicions. Larger property businesses will also need to put in place a Deputy Nominated Officer 

  • If your business has more than one branch, appointing a Compliance Officer to make sure the business takes the appropriate steps to achieve compliance 

  • Training staff on the risks in relation to money laundering and terrorist financing 

  • Identifying the existence of all property owners and any other beneficial owners in a given property transaction

  • Assessing the risk of money laundering involvement for all sellers, beneficial owners, and buyers 

  • Ensuring that customer due diligence is completed on all customers and beneficial owners before your estate agency enters into a business relationship with them 

  • Carrying out enhanced due diligence on individuals who are categorised as higher risk. 

Failing to comply with the department’s AML regulations could result in civil penalties or even prosecution. Such punishments could include unlimited fines and prison sentences of up to two years. Estate agencies that do not comply with the regulations may be at risk of money laundering charges under the Proceeds of Crime Act 2002.

See it in action

Let one of our highly-trained AML experts demonstrate the multi-award winning SmartSearch AML and compliance product.