Glossary

Dedicated Customer Success Manager

Written by SmartSearch | Feb 13, 2025 1:14:14 PM

What is a dedicated Customer Success Manager?

This refers to a designated individual who is responsible for managing and overseeing a specific customer’s account or portfolio.

At SmartSearch your dedicated customer success manager will provide continuous support throughout your time at SmartSearch and is only ever a phone call away should you have any queries. You will also have access to SmartSearch’s full client service team who are always available to offer additional report.